Effective Date: 10/04/2025
 Website: https://www.durgamoyeeacademy.in

Durgamoyee Academy values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website or enroll in our programs.

1. Information We Collect

When you register for a course, make a payment, or use our services, we collect the following information:

  1. Personal Information:
  • Full Name

  • Email Address

  • Mobile Number

  • Date of Birth

  • Residential Address

  • Parent/Guardian Name (if applicable)

  1. Transaction Details:
  • Course/Service selected

  • Transaction ID

  • Amount Paid

  • Date & Time of Payment

  • Mode of Payment

  1. System Information:
  • IP Address

  • Browser Type

  • Device Information

  • Location (approximate)

Note: Durgamoyee Academy does not collect or store card details on its own servers.

2. Purpose of Collecting Information

We collect your information for the following reasons:

  • To process course registrations and payments

  • To provide academic support and learning materials

  • To generate student records, certificates, and progress reports

  • To send important notifications related to your course

  • For compliance with legal and regulatory obligations

  • For marketing and promotional communications (only if you opt in)

3. Data Sharing Policy

Durgamoyee Academy does not sell or rent your personal information to any third party.

We may share limited customer information with the following parties strictly for operational or compliance purposes:

Third Party

Purpose

Payment Gateway Provider

To securely process payments

Learning Management System Providers

For delivering academic content

Certification Authorities

For issuing completion certificates

Government/Regulatory Bodies

If legally required for audits or reports

All third-party partners are required to follow strict data protection practices and are under contractual obligations to ensure your data remains secure and confidential.

4. Mailing List and Unsubscribe Option

If you subscribe to our mailing list (e.g., newsletter or course updates), you will receive periodic emails related to:

  • New course launches

  • Academic announcements

  • Discounts or offers

You may unsubscribe from these communications at any time by:

  • Clicking the ‘Unsubscribe’ link provided in the email, or

  • Sending a request to durgamoyeeacademy@gmail.com with subject: “Unsubscribe Me”

5. Payment Information and Card Details

  • All payments are processed through secure and RBI-compliant Payment Gateway service providers (such as Worldline, PayU, etc.).

  • Durgamoyee Academy does not collect or store your debit/credit card details on its servers at any time.

  • Card details entered by users are processed in real time directly by the payment gateway using industry-standard SSL encryption and PCI-DSS compliance protocols.

6. Data Security Measures

We take the security of your data seriously and implement the following measures:

  • SSL encryption across our entire website

  • Secure servers hosted with reputable service providers

  • Access to customer data is strictly limited to authorized personnel

  • Regular security audits and updates

  • Data retention policies in place for minimal storage period, unless legally required

We do not store any card or sensitive payment information on our servers.

7. Your Rights

As a user, you have the right to:

  • Access your personal data

  • Request correction of inaccuracies

  • Withdraw consent to marketing communications

  • Request deletion of data (subject to legal and academic recordkeeping requirements)

To exercise any of these rights, contact us at:
 📧 durgamoyeeacademy@gmail.com

8. Updates to This Policy

Durgamoyee Academy may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

9. Contact Information

For any privacy-related concerns or questions, please reach out to:

Durgamoyee Academy
 Address: Station Road, Bhadreswar, Hooghly , West Bengal, Pin 712124
 Email: durgamoyeeacademy@gmail.com
 Phone: (033) 2633-0046
 Website: https://www.durgamoyeeacademy.in